Cancellation policy

Right of withdrawal

If you are a private end consumer, you have the right to revoke this contract within fourteen days without giving reasons. 

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. 

To exercise your right of withdrawal, you must inform us

Reißzeugfabrik Seelig GmbH & Co. KG
Bahnhofswald 5
91448 Emskirchen

Phone: +49 9104 / 82 72 - 0
Fax: +49 9104 / 82 72 - 20

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier. 

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This deadline will only be met if you send the goods before the end of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Model withdrawal form

(Complete and return this form if you wish to withdraw from the contract.)


Reißzeugfabrik Seelig GmbH & Co. KG
Bahnhofswald 5
91448 Emskirchen

Fax: +49 9104 / 82 72 - 20

I/We (*) hereby give notice that I/we (*) withdraw from my/our contract of sale of the following goods (*)/ for the provision of the following service(s) (*):


Ordered on (*)/Received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer/s (only if notice is sent on paper):


(*) Delete as appropriate