You can pay via PayPal or credit card - fast, convenient and secure. We accept both Visa and MasterCard credit cards.
When you make a purchase with your credit card, your data (credit card company, owner name, card number, validity, check digit) are transmitted in encrypted form.
With PayPal you can easily pay using your e-mail address and password if you already have a PayPal account. Your PayPal account will be charged directly with the corresponding amount. You will then receive a confirmation of receipt of payment by e-mail. The deposited bank details are not visible to us.
The prices stated on the product pages (product prices) include the legal value added tax and other price components. In the case of a cross-border delivery, additional taxes and/or charges (e.g. customs duties) may be incurred in individual cases, which you must pay to the relevant tax or customs authority.
The shipping costs are not yet included in the product price. These are charged additionally and include the legal value added tax. An overview of the shipping costs can be found on this page in the section "Shipping costs". The shipping costs for your order are shown separately during the ordering process and are to be paid by you in addition to the product price.
Please note that your order will be dispatched only after payment has been received.
Our online shop is aimed not only at potential customers from Germany, Austria and Switzerland, but also at interested parties from all over the world. We deliver to countries and areas within and outside the EU. A detailed list of all countries to which we deliver can be found here.
Minimum order value
We only deliver from a minimum order value of € 29.00.
In addition to the product prices stated in our online shop, we charge a flat rate of € 5.90 per order for delivery within Germany. For organisational and logistical reasons, it is unfortunately not possible to collect the goods by yourself.
In addition to the product prices stated in our online shop, we charge the following shipping costs for delivery within the EU, depending on the weight of the shipment:
up to 1 kg: € 9.90 €
up to 2 kg: € 13.90 €
from 2 kg: € 15.90 €
In addition to the stated prices, we charge the following shipping costs, depending on the weight of the shipment, for delivery to the following countries: Australia, Brazil, Lord-Howe Island, New Zealand, New Zealand Outer Territories, Puerto Rico, South Africa, Tasmania, Thailand, United States of America:
up to 2 kg: € 53.20
from 2 kg: € 64.00
In addition to the stated prices, we charge the following shipping costs, depending on the weight of the shipment, for delivery to other countries not mentioned above:
up to 1 kg: € 10.90
up to 2 kg: € 20.90
from 2 kg: € 31.90
You will be informed of the shipping costs relevant to your order in the shopping cart system and on the order page. The shipping costs include the legal value added tax.
Dispatch and delivery times
In general, we hand over your shipment to the shipping provider within 3 working days after receipt of your order - unless otherwise stated on the product page or at the checkout. Please note that Sundays and public holidays may delay shipping. Once your package has been handed over, we have no influence on the delivery time. In Germany DHL will deliver your order. Abroad, this is the respective local shipping service provider. Within Germany the delivery time is usually 5-7 working days. Abroad, the delivery time depends on the respective local shipping service provider.
Please note that due to the Corona pandemic, there may be short-term changes to our delivery areas. The same applies with regard to the abrupt introduction of trade restrictions. For example, it can happen that the delivery of the goods you have ordered to the delivery address you have specified may become (temporarily) impossible for us due to official orders and restrictions. In this case, we reserve the right to cancel the contract for the order in whole or in part. We will inform you of this immediately by e-mail. You will of course receive a full refund of any payments already made for the cancelled order or cancelled part of the order.
Here you can find out about possible corona-related restrictions on the shipment of goods: https://www.deutschepost.de/en/c/coronavirus.html#international
The customer shall bear the full cost of any return shipment. The refund of the value of the goods will be made after internal verification, depending on the chosen payment method. If the order was paid for by credit card, a corresponding credit will be made to the credit card account that was used for the payment. If the payment was processed via PayPal, a credit will be issued to the PayPal account used for the payment.
Further information on the right of withdrawal can be found here.
Cyprus (exept Northern Cyprus)
Denmark (except Faeroe Islands, Greenland)
Finland (except Åland Islands)
France (except overseas territories and departments)
Greece (except Mount Athos)
Italy (except Livigno und Campione d'Italia)
Netherlands (except non-European areas)
Spain (except Canary Islands, Ceuta and Melilla)
Antigua and Barbuda
Central African Republic
Congo (Dem. Republic of the Congo)
Congo (Republic of the Congo)
Cyprus (Northern Cyprus)
Heard and McDonald Island
Korea (Republic of Korea, South Korea)
Lord Howe Island
New Zealand Outer Territories
Northern Mariana Islands
Papua New Guinea
South Georgia (incl. Sandwich Islands)
St. Pierre and Miquelon
Trinidad and Tobago
Tristan da Cunha
Turks and Caicos Islands
United Arab Emirates
United Kingdom (except Channel Islands)
United States of America
Virgin Islands, British
Virgin Islands, US
Wallis and Futuna